Terms and Conditions of
Use for Site and Products

Updated on 15 October 2024

Usage of SITE

The materials on the website www.rapidconnect.co.in (hereby referred to as ‘the website’ or ‘site’) are provided by RapidConnect Technologies, as a service for its customers and may be used for personal and / or informational purposes only. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below and any additional terms and conditions of use set forth in any sub-site. IF YOU DO NOT AGREE TO THEM, DO NOT USE THIS SITE OR DOWNLOAD MATERIALS FROM IT. 

Users of the website explicitly agree to indemnify, defend, and hold the firm harmless from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or relating to misuse by the user of the information, data, content, product, or services provided on the website.

Please note that when you enter any sub-site accessible through the homepage or any other page, such sub-site may have its own terms and conditions of use, which is specific to such sub-site. Notwithstanding the foregoing, a legally binding non-disclosure agreement between you and RapidConnect Technologies shall supersede these Terms and Conditions of Use to the extent your use of any RapidConnect Technologies secure portals is within scope of such nondisclosure agreement.

Use of Products purchased

As you know, our products can be used for a variety of purposes including Academic, Research, Industrial, etc., but we do not guarantee the fitness or suitability of our products for any specific purpose. Use these products at your own risk. You should know what you are buying and what you are going to do with the product you bought. We, Rapidconnect Technologies or any of our representative, assume no responsibility for any loss or damage that happened to you or anybody else directly or indirectly by the use of our products. By buying and/or using our products or their derivatives you agree that you will hold RapidConnect Technologies harmless and nonliable for any loss that happened to anyone direct or indirect due to such use.

NOTE – We want to make it clear that we cannot guarantee the exact appearance and finish of the final product that you order through our website. Images are for illustrations only, actual product may vary. As a result, the product you receive may not match the image displayed on our website.

Performance information:

Performance tests and ratings of RapidConnect Technologies products as presented on the Site are measured using specific computer systems and/or components and reflect the approximate performance of RapidConnect Technologies products as measured by those tests. Any difference in system hardware or software design or configuration may affect actual performance. Buyers should consult other sources of information to evaluate the performance of systems or components they are considering purchasing.

Warranty

At RapidConnect Technologies, we are committed to delivering high-quality products and accurate information. If you receive a faulty product due to defective parts or poor workmanship, we may offer replacement, but not guaranty, after accessing the nature of the fault. Please note that our products are not everyday consumer items like mobile phones —they require a good level of technical knowledge to use effectively.

This warranty only applies to physical hardware that we sell. We do not provide a warranty for software, sample code, manuals, or other documentation, except for essential tools (sample code is not considered essential). To qualify for a replacement, you must notify us with detailed information about the issue within 15 days of invoice the product.

If you’re ever unhappy with a product, please reach out to us, and we’ll do our best to resolve the issue. If you return a product for any reason other than it being faulty, you will be responsible for any shipping costs associated with sending it back.